I love watching TV after a long and tiring day at work. It has been my habit since past many years now. So, it wouldn’t be wrong to say that I am in love with my TV set. And it has been a faithful partner for all these years, without giving me a scare.
But as all happy stories come to an end, last weekend, just as I switched on the TV, its screen flickered, and my beloved TV stopped showing any signs of activity. I switched it on and off multiple times without any positive response. I thought of giving my TV some rest and tried once again after a few hours. That was when I decided I need professional help and call someone for TV repair.
But that was one of my biggest mistakes. Without knowing everything about the issue, I straightaway connected to a TV technician. Here is what I learned through my ordeal with a TV repair guy. Make sure to check the same before you call someone to repair your TV:
My TV was old and was not covered under any kind of manufacturer’s warranty. Though I strongly suggest checking your warranty status. Many times, we forget if our appliances are covered under warranty and even lose warranty information.
The best way to minimize your TV repair expenses is to try getting it repaired by your manufacturer if it is under warranty.
I was foolish to believe whatever the technician I called told me. He informed how my panel is burnt and would need replacement. The replacement process turned out to be quite expensive. Practically, I could have brought a new TV by adding a few thousand rupees more.
Before you ask the technician to replace parts in your TV, try researching yourself about the availability of spare parts in your area or online. Check the prices and only allow the technician to replace if he/she gives an acceptable quote.
I live in suburban Mumbai so there is always the problem of finding electricians, plumbers and other service guys. So, to save myself the trouble, I just called the nearest electrician I could find without asking him if he knows how to repair a TV.
My negligence to check his skill sets and experience wasted five days as he took the TV with him to his shop. Whenever I called him, he just said I am ‘working on it’, ‘the part will take a few days to reach me’ or some other excuses.
I wished I would have called a TV repair specialist or a trained technician with verified skills and great turnaround time. Don’t make this mistake yourself as this can even increase your repairs costs if the electrician service you had ends up breaking other things.
As I mentioned before I had a TV that was with me for many years. So, naturally, I never thought of calling the OEM for service and repairs. I found this cost me extra INR 3000.
After I got my TV back, I enquired about the problem at the customer service center and found it to be cheaper than what the electrician charged me. Also, OEM service center was ready to repair immediately and return the TV set within a few hours.
So, never be judgmental without researching yourself. Maybe, the manufacturer will give better value for your money and time.
Also, make sure to search online for verified service professionals to fix your tv instead of just relying on your local electrician or service executive. That way you will be in a better position to make an informed decision.
I wished someone had guided me through the things to know while servicing tv before making the mistakes mentioned above. But that was not the case with me. I hope you guys got some valuable insights from my experience and you’ll never repeat the mistakes I made. So, when your TV starts giving you troubles, always be patient, research online and make the most appropriate decision for TV repairs.
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